All customers outside of Japan are subject to be levied import tax or customs fees. Especially, EU, Israel, and Brazil customers!
You are responsible for paying the import tax and duties levied by YOUR country. This amount is decided by your government, so we cannot tell you how much they will charge in advance. Please be aware of this potential cost. We cannot accept any returns or cancellations due to issues with Tax and Duties. For more details, please check your government customs web site. It is completely out of our control and we cannot do anything about these kinds of fees.
If you have any other questions,please contact us usingthis contact form.
All yo-yos have passed the manufacturer's quality inspection. Quality standards vary by manufacturer. Basically, products that can be used normally are within product specifications.
Examples of possible initial defects
if the following symptoms occur immediately after opening, they may be initial defects:
(Bind models only) The bearing barely rotates even when flicked with a finger.
Even after dampening vibrations with a finger during play, the yo-yo vibrates so much that its shape appears distorted.
Parts that should be installed (bearings, pads) are not installed.
Examples that do not constitute initial defects
Package damage
Color differences from expectations
Bearing noise or bind model return issues that occur after even a few plays
Yo-yos that arrived properly assembled but cannot be reassembled after disassembly
Scratches on the inside of the bearing area, paint chips
Color variations on the yo-yo that are not noticeable from a distance
Paint chips that are not noticeable from a distance
Scratches on the yo-yo that are not noticeable from a distance and barely detectable by touch
Minor rust on bearing surfaces of models that come pre-strung in the package (minor external rust has almost no impact on performance)
Luftverk - Stelvia XSP A model that pursues the ultimate in stability among plastic yo-yos.
XSP stands for "eXtreme Stability Plastic." As the name suggests, this model is made of plastic but has strong rotational power and stability. It was developed based on the design know-how of Luftvark's representative model, the Fulvia series.
The rim is obviously thick and the weight has been raised to the maximum, which realizes stability and power that could not be achieved with conventional plastic yo-yos. The "moment of inertia" value, which is often used as an indicator of rotational force in design, is comparable to that of a full metal yo-yo. By setting the edge slightly higher, it does not have a stiff competitive feeling, but rather a relaxed gentleness. It can be said to be a plastic model that combines high performance with a rough feeling.
The pale color tones that match the simple appearance are based on the inspiration that designer Jeffrey got from Japanese household items while living in Japan. We hope you will enjoy the contrast between the gentle and friendly coloring and the powerful performance.