All customers outside of Japan are subject to be levied import tax or customs fees. Especially, EU, Israel, and Brazil customers!
You are responsible for paying the import tax and duties levied by YOUR country. This amount is decided by your government, so we cannot tell you how much they will charge in advance. Please be aware of this potential cost. We cannot accept any returns or cancellations due to issues with Tax and Duties. For more details, please check your government customs web site. It is completely out of our control and we cannot do anything about these kinds of fees.
If you have any other questions,please contact us usingthis contact form.
All yo-yos have passed the manufacturer's quality inspection. Quality standards vary by manufacturer. Basically, products that can be used normally are within product specifications.
Examples of possible initial defects
if the following symptoms occur immediately after opening, they may be initial defects:
(Bind models only) The bearing barely rotates even when flicked with a finger.
Even after dampening vibrations with a finger during play, the yo-yo vibrates so much that its shape appears distorted.
Parts that should be installed (bearings, pads) are not installed.
Examples that do not constitute initial defects
Package damage
Color differences from expectations
Bearing noise or bind model return issues that occur after even a few plays
Yo-yos that arrived properly assembled but cannot be reassembled after disassembly
Scratches on the inside of the bearing area, paint chips
Color variations on the yo-yo that are not noticeable from a distance
Paint chips that are not noticeable from a distance
Scratches on the yo-yo that are not noticeable from a distance and barely detectable by touch
Minor rust on bearing surfaces of models that come pre-strung in the package (minor external rust has almost no impact on performance)
Yoyofriends' high-performance plastic model, the RIO now features built-in LED circuitry. The lights activate when the magnet is brought close to them. The modes cycle through: solid light → blink 1 → blink 2 → off, switching with each approach of the magnet. Any magnet will trigger the response, not just the included one, so please store carefully away from stray magnets.
*From October 16, 2025 arrival, the magnet will not be included to prevent false lighting.
LEDs will activate in response to magnets or metal objects. Keep away from magnets and metal during storage.(It also reacts to the magnetic force of smartphones, such as MagSafe.)
Always turn off the LED after use.
Machined from polycarbonate. RIO is an affordable model with finger spin capability.
This plastic model is machined from polycarbonate and features a finger spin compatible hub in the center.
The shape follows the same design as the company's AoE and Dove models. By concentrating weight into the outer rim, it ensures good performance. With the pleasant feel of polycarbonate and nimble performance, along with a shape that has fewer edges, it causes minimal stress in your hand, making it perfect for everyday use.
The center hub has a shape that firmly catches your finger, giving it excellent finger spin capability. Being affordable, it's also highly recommended as a first bind-responsive yoyo.
The beautiful clear colors made possible by polycarbonate are also one of its features. It's a model full of charm that makes you want to collect not just one, but many.