We ship worldwide from our base in Japan. We work hard to keep our shipping rates low, and for all orders over US$200, FREE SHIPPING is available.

Status under COVID-19 situation

  • Due to the current COVID-19 situation worldwide, there are major delays to many destinations.
  • Japan Post stopped accepting packages bound for some destinations (please see the table).
  • Now we also ship with FedEx.
  • USA customers have a special arrangement. Please check this special page.

 

Shipping 1: International ePacket (Japan Post)

ePacket is an Airmail service that comes with insurance and tracking (for some countries).

Estimated shipping time: 5-21 days (with COVID-19, it can be 10-30 days)

  • US$   9: Asia
  • US$ 10: Canada, Europe, Oceania, Middle East, Central America
  • US$ 12: South America, Africa
  • US$ 14: United States
  • Please see the table

Free shipping with ePacket for purchases over $200 available. (Please choose FREE SHIPPING option when you choose your shipping option, otherwise, it will not be applied.)

International ePacket (Registered Air Small Packet) is our most economy option. Orders will be shipped either the day they are placed or the following business day.

In order to provide secure service, International ePacket may require the customer to sign for the package at the door when it is delivered.

Track your package: Track-Trace  or International ePacket (Japan Post)

Our shipping rates are fixed, so no need to worry about any extra charges (except for your local country's tax and duty).

Depending on the package size, total price and destination country, we may give you a free upgrade to EMS at our discretion. This is on a case by case basis.

We offer free shipping for all purchases exceeding US$200 with International ePacket.

Shipping 2: EMS (Japan Post)

EMS is an express Airmail service that comes with insurance and tracking (for some countries).

Estimated shipping time: 2-14 days (with COVID-19, it can be 5-20 days)

  • US$ 14: Asia
  • US$ 20: Canada, Oceania, Middle East, Central America
  • US$ 22: Europe
  • US$ 25: South America, Africa
  • US$ 29: United States
  • Please see the table

Free shipping with EMS for purchases over $400 available. (Please choose FREE SHIPPING option when you choose your shipping option, otherwise, it will not be applied.)

EMS (International Express Mail) is our intermediate option. Orders will be shipped either the day they are placed or the following business day.

In order to provide secure service, EMS may require the customer to sign for the package at the door when it is delivered.

Track your package: Track-Trace  or EMS (Japan Post)

Our shipping rates are fixed, so no need to worry about any extra charges (except for your local country's tax and duty).

We offer free shipping for all purchases exceeding US$400 with EMS.

Find your local agency who handles EMS: Wikipedia about EMS

 

Shipping 3: FedEx Priority

FedEx Priority is super express and our most reliable service that comes with insurance and tracking (FedEx Economy is not available from Japan right now).

Estimated shipping time: 2-5 days (with COVID-19, it can be 3-10 days)

  • US$ 22: Asia..
  • US$ 25: Vietnam, Indonesia...
  • US$ 29: United States, Canada, Europe...
  • US$ 39: Australia, New Zealand, Brazil...
  • US$ 48: Africa...
  • Please see the table

Free shipping with FedEx Priority for purchases over $800 available. (Please choose FREE SHIPPING option when you choose your shipping option, otherwise, it will not be applied)

FedEx Priority is our fastest option. Orders will be picked up by FedEx a few times a week. (Sometimes, it may take a few days until they come to pick them up.)

Track your package: fedex.com

If your package is excessively large or your address is out of FedEx's normal delivery area, we will contact you, and an extra shipping charge may be added. Also please be aware that local tax and duty can be levied by your government.

We offer free shipping for all purchases exceeding US$800 with FedEx (unless your area or package required special shipping costs).

Payment Method:

  • PayPal
  • Credit Card: Visa, Master, AMEX, JCB
  • Apple Pay
  • Google Pay
  • Shop Pay

 

Import Tax / Customs:

All customers outside of Japan are subject to be levied import tax or customs fees. Especially, EU, Israel, and Brazil customers!

You are responsible for paying the import tax and duties levied by YOUR country. This amount is decided by your government, so we cannot tell you how much they will charge in advance.

Please be aware of this potential cost. We cannot accept any returns or cancellations due to issues with Tax and Duties. For more details, please check your government customs web site. It is completely out of our control and we cannot do anything about these kinds of fees.

 

If you have questions, please send us your message from Contact Us.